Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at firstname.lastname@example.orgQ. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. How long will it take for my items to arrive?
A. Once payment is processed, it will usually take 8-10 business days for all orders to arrive. Shipping times may vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will usually take between 2-5 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes, shipping is Free Worldwide for all orders over $50, there is a $5 flat fee for orders below $50.
Q. Where is your company located?
A. Our company is located in Greensboro-Raliegh North Carolina. We have our warehouse in the USA and High-Quality vendor contacts in China.
Q. Which currency will I be charged in?
A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order confirmation number after placing their orders.
Please contact us if you don't receive one within 48 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to email@example.com
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex, Apple Pay, and Paypal.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, however it depends on where you are located, country customs, duty laws and also if you order more than 1 piece.